This privacy policy sets out how Delta Group For Metal Industries (DG Metals) Online Store uses and protects any information that you give Delta Group For Metal Industries (DG Metals) Online Store when you use this website. DG Metals Online Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. DG Metals Online Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

Identity Data: name, title, date of birth, gender, marital status, some which are optional to submit.

Contact Data: email address, phone number, billing/shipping address, postcode.

Demographic Data: preferences, interests

Account Data: login details, password, order history, saved preferences.

Transaction Data: payment details, purchase history, billing information.

Technical Data: IP address, browser type, device information, cookies, log data.

Marketing & Communication Data: your preferences in receiving marketing communications from us and third parties.

Survey/Feedback Data: responses to surveys, reviews, or promotions.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To provide and manage your account, orders, and deliveries.
  • To improve our products, services, and customer experience.
  • To personalize your website experience and recommend products.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • To comply with legal, regulatory, and tax obligations.
  • To detect, prevent, and investigate fraud, unauthorized access, or other illegal activities.
  • We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting, using the email address that you have provided.
  • From time to time, we may also use your information to contact you for customer feedback, surveys, or market research purposes. We may contact you by email, phone, or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How do we use cookies?

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use essential analytics, functionality, and marketing.

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect certain website functions.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting, if you tell us that you wish this to happen.

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Delta Group For Metal Industries – DG Metals
Address: Plot 12-A5, 10th of Ramadan City, Al-Sharqia Governorate
Email: info@deltagm.com
Phone: +201068807990

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.